Ebury helps ambitious businesses unlock general growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you're a collaborator who wants to help transform how businesses operate globally, get in touch – we'd love to discuss how Ebury can accelerate your career so you can shape the future. Junior Operations Analyst Ebury Leon Office
- Hybrid: 4 days in the office, 1 day working from home per week We are looking for a Junior Operations Analyst to join our Ebury Operations team in our Leon office.
What You'll Do
Instruction and initial verification of client payments, in accordance with internal processes and in line with internal SLAs Completion of payment beneficiaries, in accordance with internal processes Help clients to resolve questions or issues regarding their transactions and payments, on email, phone and chat, with empathy and enthusiasm Take and act on instructions from clients interacting with Ebury offline, in accordance with internal processes Take responsibility for assigned tasks and demonstrate end to end ownership Creation and manual enrichment of transaction reporting files. Reconciliation of client funds, FX settlements and internal cash movements sent and received across Ebury's network of bank accounts. Investigation of unallocated and/or non-received funds, and rejection or escalation as required Funding client trades, where manual funding is required Check and confirm status of payments in third party banking and payment platforms, including SWIFT GPI Conduct basic updates on client information adhering to the relevant processes and procedures.
Communicate the status of tasks to colleagues, supervisors and managers, and expedite problems swiftly, as needed Adhere to all internal policies, processes and procedures Meeting quality standards and adherence to SLAs Offer where applicable and seek feedback, learn from mistakes
What You'll Need
Practice good office etiquette through punctuality, attendance and behaviour Proactive, with the ability to work within strict time-frames and under pressure Diligent, with good attention to detail Good communication skills, both written and verbal Co?operative, and comfortable working in a team environment Curious and eager to learn, and actively ask questions to confirm understanding of processes and procedures Motivated, with a desire to make Ebury a success Why Ebury? Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one. Access competitive benefits tailored to your location, which typically include health care and social benefits. Central Office: Ready to launch your career with a global FinTech?
About Us
Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. To help businesses operate and scale globally. growing leader in fintech. built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage. The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation.
📌 Operations Analyst-Entry Level (España)
🏢 Ebury
📍 España