Concentrix in Barcelona is seeking a Fraud Activity Agent to join on-site.
You will investigate and verify fraud cases, collect documentation, and manage cases within defined SLAs while escalating when necessary.You must be bilingual in French and fluent in English, with strong customer service, empathy, and analytical problem?solving skills, plus familiarity with CRM and OS platforms.
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📌 Fraud Investigator (España)
🏢 Enigma
📍 España
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