27 oct
|
Cross Border Talents
|
España
27 oct
Cross Border Talents
España
HIRING: Customer Service RepresentativeLanguage: FinnishLocation: Málaga, Spain | Work Model: On-siteStart date: 01/11/2026I am looking for a Finnish-speaking Customer Service Representative to support customers of well-known fashion brands. The role involves handling customer inquiries via phone, email, chat, and other communication channels, resolving issues, providing product and service information, and ensuring a positive customer experience. You will also document customer interactions, meet service-level targets, and escalating complex cases when necessary.
Requirements:
Fluent or bilingual proficiency in Finnish.
Advanced English or Spanish.
Excellent communication, active listening, and customer service skills.
Ability to manage inquiries from initial contact through resolution.
Strong problem-solving skills, adaptability, and attention to detail.
Ability to follow established procedures and meet service-level agreements. .
Full-time, 39 hours per week.
Permanent contract. Paid training, Career development opportunities, specialized courses, and language classes.
Access to free learning and leadership development programs.
Rotating shifts Monday to Sunday, between 08:00 and 19:00.
On-site work in Málaga, Spain.
Documentation EU Passport or Valid work authorisation for Spain . #J-*-Ljbffr
📌 Training Customer Service Advisor REMOTE (España)
🏢 Cross Border Talents
📍 España