That's why we create intuitive software to empower anyone who dares to start their own business. Posee las habilidades y la experiencia adecuadas para este puesto? The RoleWe are looking for a high-energy Customer Support Specialist for the Spanish-speaking markets to join our Customer Success Department. As a Customer Support Specialist, you will:Provide incredible support to the clients by showing great reactivity in solving accounting-related questions they may haveEducate users on how to manage their business better with all the tools that Holded offersProactively identify issues before arisingWorking cross-functionally with the Sales and Product teams.
Ensure that best-in-class service is given to customersA passion for teamwork and collaboration
- you'll be working with multiple teams on a regular basis and will help to build the Customer Success "brand" across our entire organization.
As a self-service product, the CS strategy has a huge impact on how the users onboard the product and bring more value to our users.




About youYou are a Spanish native speaker but fluent in EnglishYou have a Bachelor's Degree (Business Administration or similar)You have a strong knowledge of accounting and/or financeYou have a proactive attitudeYou are a Digital NativeYou are able to learn quickly about various topicsYou have experience working as an Accountant and/or in a Big 4 or similarYou have experience working in a SaaS companyYou are able to multitaskYou are a friendly and social personWhat it's like to work with usPermanent contractShort work-day on FridaysFree catered lunch at the officeReferral programContinuous Training: annual budget for training for each employeeFully equipped kitchen with snacks, drinks, and fresh fruitTop-notch work equipmentOffice in front of the sea with ping pong, pool table, PlayStation...
Interesting projects and a great work environmentAn excellent opportunity to grow with the companyDiscounts on a Gym membershipAt Holded, we do things a bit differently. xhfqzwm We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
We didn't start Holded to be another software company.

📌 Accounting Customer Support Specialist (España)
🏢 Didit (YC W26)
📍 España