27 oct
|
Concentrix
|
España
Job Title: Fashion Support Consultant (Spanish-speaking)
- On-site KL01
Job Description
Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Fashion Support Consultant (On-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. As a Fashion Support Consultant on our team, you will: Handle incoming customers contacts (via telephone, email, chat or other automated alerts)
and solve users' demands Log call details onto call management systems and provide response and resolution within SLA Maintain service and product knowledge and expertise associated with applications specific to individual customers Ensure contractual SLA is maintained Concentrix is a great match if you: Are proficient or bilingual in Spanish and advanced in English Have good disposition to work in a customer service environment Have customer care skills – ability to listen to and understand the customers' need Can take ownership of, and progress calls to resolution or to escalate call to resolution It will be a plus if you have: Windows/MS Office/ internet configuration What's in it for you Full-time 39 hours/week temporary contract: Monday to Friday from 09:00 to * Salary *,94 euros gross/year + up to 2,000 euros gross/year in bonus Excellent office location in Barcelona Full paid training on the company and the project you'll be working on Career development programs, specialized courses Experience the best version of you At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." English, Spanish (Required) Time Type: Full time** --
📌 Fashion Support Consultant (España)
🏢 Concentrix
📍 España