Job Title: Customer Representative ( Dutch
- speaking) On -site

Job Description
Experience the power of a game-changing career Ready to ditch the ordinary and embrace the extraordinary? We're a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site) , you will be part of our team of game-changers who are powering the brands of the future in Fashion. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. As a Customer Service Representative on our team, you will: Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users' demands Log call details onto call management systems and provide response and resolution within SLA Maintain service and product knowledge and expertise associated with applications specific to individual customers. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds,



who are curious and willing to learn. Concentrix is a great match if you: Are proficient or bilingual in Dutch plus an advanced level of English Have good disposition to work in a customer service environment Have customer care skills – ability to listen to and understand the customers' need Can take ownership of, and progress calls to resolution or to escalate call to resolution It will be a plus if you have: Windows/MS Office/ internet configuration is a plus Don't meet every requirement? What's in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role,

we offer
benefits that help support your unique lifestyle: Full time contract: Monday to Friday 9:00 to 18:00 Salary 19,623 euros gross/year + up to * euros gross/year in bonus Central location in Barcelona Bring-a-friend (referral) bonus opportunities Full paid training on the company and the project you'll be working on Career development programs and specialized courses Experience the best version of you At Concentrix , we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

📌 Dutch Customer Experience Specialist (España)
🏢 Concentrix España
📍 España