Join Excis – A Global Leader in IT Support & Infrastructure Services At Excis, we deliver world-class IT support solutions to enterprise clients across the globe. we are committed to innovation, collaboration, and exceptional customer service. Field Service Engineer (Desktop Support) If you're passionate about IT support, enjoy solving technical challenges, and thrive in a fast-paced enterprise environment, we'd love to hear from you Deliver high-quality onsite and remote IT support for end users across assigned locations. Provide first-line helpdesk and desktop support for hardware, software, and network-related issues. Perform desktop lifecycle activities including imaging, deployment, configuration, troubleshooting, and hardware replacement. Manage user administration activities including Active Directory account management and access support. Support and maintain local IT infrastructure, including: Windows workstations Servers Basic network components Support mobile devices running iOS and Android. Coordinate with internal engineering teams and external vendors for deployments, upgrades, migrations, and technical implementations. Act as the primary Point of Contact (POC) for local IT support. Ensure all incidents and service requests are logged, tracked,



and resolved within SLA using ServiceNow or equivalent ITSM tools. Assist with IT asset management, inventory tracking, stock control, and documentation. Prepare inventory and asset reports, including trend analysis for recurring hardware failures. Provide support to nearby locations when required. in Desktop Support, IT Support, or Field Services. Spanish and English (Windows * ServiceNow or similar ITSM tools Desktop/laptop deployment and imaging Mobile device support (iOS & Android) Basic networking and server support Knowledge of Microsoft Office applications and endpoint security solutions. Experience with ITIL processes, enterprise environments, or application support is a plus. You'll join a dynamic global team where you'll work with cutting?edge technologies while supporting enterprise clients worldwide. Global career opportunities Professional development and continuous learning Exposure to enterprise IT infrastructure and modern workplace technologies Opportunity to grow with one of the world's leading IT support organizations focused IT professional looking to grow your career with a integral technology company, Excis – Delivering IT Excellence Worldwide. #

📌 Tech Support Engineer (España)
🏢 Excis Compliance
📍 España