Job Title: Customer Service Representative (Spanish-speaking)
- Onsite
- WE01

Job Description
Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands, the ones you use every day, improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking for a career that will challenge you, provide opportunities to grow, and allow you to make an impact, join us as a Customer Service Representative Career growth and personal development We'll give you the skills and opportunities to grow your career, while working in an international and dynamic environment. Identify and assess customers' needs, handling consultations, after-sales requests, and general enquiries. Manage customer communications through email and chat, providing accurate and complete information. Build strong customer relationships through empathy, clear communication, and a customer-first approach. Manage the CRM system, keeping customer interactions, accounts, files, and databases up to date. Collaborate with Sales, Finance, Administration, and other departments to support customer processes and operations. Have a proficient or bilingual level of Spanish and advanced level of English Previous experience in customer service, helpdesk, or a similar role is valuable. Customer-focused and detail-oriented,



with a genuine commitment to providing high-quality service. Previous experience with Zendesk is a plus. Full-time 39 hours/week permanent contract Monday to Sunday from * to 18:00 Great team and working environment in a modern centrally placed office in Barcelona Full paid training on the company and the project you'll be working on English, Spanish (Required) Time Type: Full time We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a general technology and services leader. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over ***
* of the world's best brands solve their toughest business challenges. Whether it's designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

📌 Customer Service Representative (Barcelona)
🏢 Concentrix
📍 Barcelona