Job Title: Fashion Support Consultant (Catalan speaking) - Onsite - MS01
Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a integral technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Fashion Consultant you will be part of our team of game-changers who are powering the brands of the future.
Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this role
Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users' demands
Take incoming calls from boutiques and shops and resolve demands
Log call details onto call management systems and provide response and resolution within SLA
Maintain service and product knowledge and expertise associated with applications specific to individual customers
Your qualifications
Are proficient or bilingual in Catalan and Spansih plus an advanced level of English
Have good disposition to work in a customer service environment
Have customer care skills – ability to listen to and understand the customers' need
Can take ownership of, and progress calls to resolution or to elevate call to resolution
It would be a plus if you have:
Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration
What's in it for you
Full-time 39 hours/week, Monday-Friday 9-18h
Temporary contract
Salary **,24 euros gross/year + up to * euros gross/year in bonus




Office in central Barcelona
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the project you'll be working on
Career development programs, specialized courses
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R* Location: ESP Barcelona - C/ de la Selva de Mar, 129
Language Requirements: Catalan (Required), English, French, Spanish
Time Type: Full time**
Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.
Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who design brand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
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📌 Fashion Support Consultant (Barcelona)
🏢 Concentrix
📍 Barcelona