Our existing team is growing rapidly and is being strategically expanded together, we are continuing to build out our modern premium service, supporting our customers 24/7 personally and digitally by phone, email, and video. You support them even before pick-up during preboarding, guide them safely through the next steps, and stay by their side until they're finally in the car and ready to go. You combine personal service with digital solutions, modern technology, and real room to make an impact
- and you'll become part of a team that continues to grow through its expertise and energy. You support our customers by phone, email, and video, around the clock, 24/7and guide them through the entire pick-up process
- from verification and digital pick-up through to the start of their journey
- ensuring everything runs smoothly You are close to the customer in video calls, explain processes in an understandable way, and provide reassurance, especially when digital workflows raise questions You review customer data and quickly find solutions when information is missing or something needs to be clarified You recommend suitable products and services, making the rental experience even better Language & Communication Skills You speak fluent german, english, and spanish (all three languages are required) You can explain complex processes in simple terms, present yourself confidently and authentically in video calls, and find the right tone even in challenging situations Digital Affinity You naturally use modern tools (including video calling), digital processes,



and technical solutions in your daily work Flexibility You feel comfortable in a dynamic environment and are willing to work in a 24/7 shift model including weekends and public holidays Sales Instinct You recognize relevant additional needs and can convincingly recommend suitable products and services Permanent Contract (Contrato fijo) A stable project with opportunities for progression Attractive Salary and Professional Growth Opportunities Professional development opportunities in an international environment

Salary:
€22,800 gross per year (12 payments) plus €60 telework allowance, and a 30% night shift premium for hours 22:00h-06:00h Flexible Remote Work Model You can work from anywhere in Spain Flexible Compensation Benefit Private health insurance, childcare support, and/or a restaurant card and exclusive benefits discounts for family and friends on SIXT rentals, as well as offers on hotels, stores, Gympass, business schools We are a globally leading mobility service provider with a revenue of €4.3 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 360,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities.

📌 Customer Care Agent (Zaragoza)
🏢 Sixt
📍 Zaragoza