Store Manager (Madrid)

Store Manager (Madrid)

27 oct
|
Giorgio Armani
|
Madrid

27 oct

Giorgio Armani

Madrid

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world's major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in ****, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. Store Manager (40h) Armani Outlet Store in Las Rozas Village
- Madrid. The Store Manager embodies the values and style of the Brand, combining strong business acumen with a genuine passion for clients, people and product. Brand Ambassador and point of reference for both the team and our clients , the Store Manager is responsible for the overall performance of the store, ensuring an exceptional Client Experience while driving sales, developing the team and guaranteeing operational excellence. With a strong presence on the sales floor, the Store Manager leads by example, providing continuous coaching and feedback and creating a dynamic, collaborative and results-oriented environment. commercial leadership, people management and operational responsibility ,



including sales and KPI analysis, CRM and Clienteling activities, team development, store operations, budget and cost monitoring, visual merchandising standards and stock management. Sales & Business Management Develop and implement action plans to achieve sales targets and improve store profitability. Deliver an exceptional and engaging Client Experience throughout the entire customer journey, including after-sales. Analyse store performance, sales results and KPIs, identifying opportunities and taking appropriate actions. Translate store targets into clear individual and team objectives. CRM and Clienteling strategies . Maintain a strong presence on the sales floor, supporting and coaching the team throughout the selling process. Monitor market trends, competitors and client feedback, sharing relevant insights with the Retail Management and Head Office teams. Ensure the store image and Visual Merchandising standards consistently reflect the Brand guidelines. Monitor product performance and stock availability, identifying bestsellers and potential replenishment needs. Collaborate with Retail Management and other relevant departments on commercial initiatives, Clienteling activities, Trade Marketing actions and in-store events. Team Development & Management Lead, motivate and develop the store team, fostering a positive, professional and results-oriented working environment.



Ensure the team develops strong knowledge of products, Client Experience, CRM, sales and stock management. Conduct daily briefings and regular one-to-one meetings to communicate priorities, follow up performance and support individual development. Provide continuous feedback and coaching through regular observation on the sales floor. Monitor individual performance through company assessment processes and identify development opportunities in collaboration with Retail Management and HR. Address performance gaps promptly and professionally, working with HR when appropriate. Manage schedules and annual leave while ensuring adequate floor coverage and smooth store operations. Ensure Company policies and procedures are correctly implemented across the store, including health & safety, loss prevention, HR and cash management. Monitor and optimise store expenses and contribute to effective budget management. Oversee stock, warehouse and back-office organisation, ensuring efficient merchandise management. Ensure administrative activities, reporting and cash procedures are accurately managed. Actively participate in inventory management and ensure appropriate stock control. We are looking for someone who combines strong commercial awareness with genuine leadership and a passion for delivering an outstanding luxury retail experience. Store Manager within the fashion retail sector, ideally in a luxury or premium environment. Strong commercial mindset and ability to manage sales performance and KPIs. Demonstrated leadership and people management skills, with experience in coaching and developing teams. Strong client orientation and understanding of CRM and Clienteling. Solid understan

📌 Store Manager (Madrid)
🏢 Giorgio Armani
📍 Madrid

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