Assistant Account Manager (Barcelona)

Assistant Account Manager (Barcelona)

27 oct
|
Tamarind Intelligence
|
Barcelona

27 oct

Tamarind Intelligence

Barcelona

About our CrewClick&Boat; is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring an Assistant Account Manager to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
The roleWe're looking for an Assistant Account Manager to join our Supply crew in Barcelona.
In Click&Boat;, there are 3 main operational Business Units :Supply: deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales: deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care: represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc). You will integrate the Supply team, a business unit composed of 10 people, strengthened by seasonal employees during summer,



and organized by markets.
Working along with our Account Managers, you will play a key part in guiding our boat owners through the journey with us, and collaborating closely with the Sales and Customer Experience crew members across teams to deliver a high-quality experience.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we're looking for.2) Side missions (20%)You will be in take part on various operational tasks, including but not limited to:Account Management: helping our partners to maximize the potential of their accounts (by updating the ads and ensuring that the calendars are up to date, for instance) and enhancing their engagement with the platform (answering their questions and doubts related to its use). According to business needs you will be involved on side missions such as carrying out market researches or participating actively in the BU weekly/monthly presentations.
What you bring aboardTo be able to communicate with customers, you are bilingual in French and speak fluently English.
You have ideally a first experience (internship or student / summer job) in a customer facing role.you are proactive and ready to share your ideas to improve our services.1 day per week, depending on periods of the year and seniority;Extensive internal training;Breakfast every Tuesday morning;A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;Contract: Fijo-DiscontinuoStart date:

📌 Assistant Account Manager (Barcelona)
🏢 Tamarind Intelligence
📍 Barcelona

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