We are partnering with a leading international customer experience company to recruit Customer Support Advisors fluent in Spanish, English, and Galician for a project supporting one of Europe's leading low-cost airlines in Barcelona, Spain. In this role, you will assist airline passengers with their enquiries, provide support with bookings and travel-related services, and help resolve issues throughout their travel experience via phone, chat, and email. We are looking for communicative, empathetic, and solution-oriented professionals with a strong customer service mindset and an interest in the travel and aviation industry. Provide customer support in Spanish, Galician, and English via phone, chat, and email Assist passengers with booking enquiries and airline services Offer basic technical assistance related to the airline's digital services and platforms Deliver friendly,



efficient, and customer-focused service Ensure compliance with internal procedures and quality standards Fluency in Spanish and Galician, both written and spoken English proficiency at B1–B2 level Previous customer service experience Good knowledge of Windows and Microsoft Office Flexibility to work rotating shifts, including weekends Permanent employment contract in Spain Full-time position, 39 hours per week Rotating shifts from Monday to Sunday, between 08:00 and 20:00 Five weeks of paid initial training Performance-based annual bonus Professional development and career growth opportunities within an international company #

📌 Customer Support Advisor (España)
🏢 Personalbuero U Herrmann
📍 España