Concentrix is seeking a Team Leader (Galician-speaking) to supervise a customer service team in the fashion industry at our Barcelona site. The role focuses on coaching, performance monitoring, and ensuring service quality in a fast-paced environment.
You will lead daily team activities, drive KPI improvements, and support agents with escalated inquiries while maintaining Concentrix values and a positive team dynamic. This is an on-site position with opportunity for career development.
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📌 On-Site Team Lead, Fashion Customer Service (España)
🏢 Concentrix
📍 España
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