Description Experience the power of a game
- changing career Are you looking for what's next? We're a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in fashion. Career growth and personal development We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. What you will do in this role As a Fashion Support Consultant on our team, you will:
- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users' demands.
- Maintain service and product knowledge and expertise associated with applications specific to individual customers.
- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.
- Understand and comply with administrative duties Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.



Concentrix is a great match if you:
- Are proficient or bilingual in French with an advanced level of English
- Have customer care skills – ability to listen to and understand the customers' need
- Can take ownership of, and progress calls to resolution or to escalate call to resolution
- Have Working knowledge of IT Platform, equipment, and applications such as Windows/MS Office It will be a plus if you have:
- Sales experience If you feel you don't check every box, we encourage you to apply anyway. What's in it for you
- Full-time 39 hours/week permanent contract: Monday to Friday 9:*:00
- Salary **,94 euros gross/year + up to **
* euros gross/year in bonus
- Good location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, Experience the best version of you At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." English, French (Required) Time Type: Full time

📌 Fashion Support Consultant (España)
🏢 Concentrix
📍 España