Our client, a growing retailer with multiple locations, is seeking a dedicated Customer Service Representative for their This role offers a hybrid working arrangement, combining essential in-office duties with the flexibility of remote work. We are looking for individuals who are passionate about service and eager to learn and grow within our organization. Join a team that values its employees and fosters a collaborative atmosphere, even with the hybrid work model. Your contribution will be vital in upholding our brand standards and ensuring every customer interaction is positive and memorable. Respond to customer inquiries via phone, email, and in-person regarding products, services, and orders. Maintain customer records and update information in the company's database or CRM system.



Assist with basic administrative tasks to support the retail operations. Adhere to company service standards and contribute to a positive team environment. Identify opportunities to upsell or cross-sell products and services. Previous experience in customer service or retail is highly preferred. Proficiency in using basic computer applications and office software. Willingness to work a hybrid schedule, including some required days in the office. Hybrid work model providing flexibility. Opportunities for training and development. Paid time off and public holidays.

📌 Evening Customer Service Centre Advisor (España)
🏢 Placements24
📍 España