27 oct
|
Lvmh Group
|
España
Sales Assistant Marbella (recent graduate, 1 year contract)"Whatever you do — for work or pleasure — do it with passion Christian DiorChristian Dior was the designer of dreams. His visionary spirit never ceased to make women all over the world feel more beautiful, an inspiration for his successors to this day. "Fashion, in short, comes from a dream and the dream is an escape from reality," he wrote in his book Je suis couturier**. Over the course of his collections, Monsieur Dior became the master of his muses' happiness.
Rich in exceptional heritage, with a community of more than * talents, our House embodies Christian Dior's "House of Talents" today more than ever. The Little Dictionary of Fashion*
* Published in English as Talking About FashionPURPOSE OF THE JOBWe are looking for a Sales Assistant (Contrato Formativo para la Obtención de la Práctica Cualificado) to join our amazing team at Christian Dior Couture in Madrid.
As Dior Ambassador, the Sales Assistant's responsibility is to contribute to the brand sales growth in the store, represent the brand values and be active in outstanding customer service.
SALESAchieve sales objectives through the effective use of sales techniquesDemonstrate strong product expertise,
engage clients through the details and stories of our productsKnow the daily objectives and Key Performance Indicators (KPI)Identify customer expectations and advise them on products as well as add-on salesProvide a retail ceremony to all customers and go to an extra mileUnderstand how to handle customer database and clientelingMANAGEMENT OF THE RELATIONSHIP WITH CLIENTSEnsure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communicationDevelop local and international client book with the ability to recruit and develop top clientsProblem-solving in partnership with the management team to ensure that each client issue is properly resolved to the benefit of the business and the clientBACK-OFFICE SUPPORTContribute to product reception, quality control before sale, and update the stock after sales, when necessaryElaborate and supervise product feedbackPreparation of a delivery and of the essential elements for the products' packaging and wrapping.
English is mandatory.
Office 360 and other basic knowledge of digital software.
Ambition to grow in luxury retail and take upon different challenges and new responsibilitiesPositive and kind attitudeTeam-working attitudeCommitted, flexible and willing to learnStrong drive for business results with a passion for creativity, fashion and the Maison.
Strong communication skills, empathy, and agile mindsetAbility to develop lasting relationships with people through strong communication. "His visionary spirit celebrated and enchanted women the world over.
📌 Sales Assistant Marbella (España)
🏢 Lvmh Group
📍 España