27 oct
|
Nomade Temple Madrid
|
Madrid
27 oct
Nomade Temple Madrid
Madrid
Key Responsibilities
• Support the Reservations team with the administrative and operational tasks related to Nômade Temple Madrid and Nômade Temple Ibiza.
• Assist with the management and follow-up of individual and group reservations for both properties.
• Support the handling and response to reservation requests received by email, phone and other channels.
• Assist with preparing and sending reservation confirmations, modifications and cancellations.
• Support the management of special guest requests, coordinating and following up with the relevant departments.
• Assist with communication with guests, travel agencies, tour operators and other partners.
• Support the updating and maintenance of reservation information in the PMS and other internal systems.
• Assist with monitoring arrivals, departures, modifications and any incidents related to reservations.
• Support the review of rates, availability, promotions and booking conditions, following the department’s guidelines.
• Collaborate with the Front Office, Sales & Marketing and other departments across Madrid and Ibiza to ensure the smooth coordination of reservations.
• Support the follow-up of reservations pending confirmation, payments,
deposits or additional information.
• Maintain up-to-date department files, databases and documentation.
• Facilitate smooth communication and coordination between the Reservations teams in Madrid and Ibiza, sharing relevant information and following up on the needs of each property.
• Contribute to providing a personalised, professional and guest-oriented service that reflects the essence and philosophy of Nômade Temple.
• Participate in other projects and tasks within the Reservations Department according to the operational needs of Nômade Temple Madrid and Nômade Temple Ibiza. Profile & Skills
• Currently studying Tourism, Hospitality Management, Business Administration, Hotel Management or a related field.
• Genuine interest in developing a career in Reservations and Hospitality.
• Positive attitude, flexibility and strong willingness to learn.
• Spanish and English required; additional languages are a plus.
• Availability: 6 to 8 months. Conditions
• €600 gross monthly stipend
• Free accommodation (only in ibiza)
• Meals included
• Hotel uniform provided
📌 Reservations Internship 2027 (Madrid)
🏢 Nomade Temple Madrid
📍 Madrid