At Optima Retail, we’re continuing to grow!

At Optima Retail, our mission is to provide the highest quality retail maintenance service worldwide. We operate in over 70 countries and are experts in facility management, backed by the prestigious Bureau Veritas certification.

Are you fluent in Danish or another Nordic language and passionate about customer service? Read on, because this is your chance!

We are currently expanding our Customer Service team and are looking for multilingual candidates to coordinate and plan corrective maintenance for major brands in the retail sector.

Your main responsibilities will be

- To coordinate and plan corrective maintenance for major brands.
- To manage technical staff and the necessary material resources, ensuring compliance with contracts.
- Preparing internal reports on the work carried out and correctly recording the information in our databases and software.
- Supervising technical operators, liaising with the brands.




- Ensuring compliance with the technical specifications set out in the maintenance contracts.

What do we offer?

- Job security and opportunities for career progression.
- Versátil remuneration based on your needs.
- Discount on private health insurance.
- Working hours from 8–9 am to 5–6 pm.
- Full-time role, Monday to Friday.
- A disability certificate is highly desirable
- High level of Swedish or Danish
- Experience in customer service
- A proactive, methodical, decisive and dynamic individual.
- Availability to Work On-Site.

At Optima Retail, we put people first

At Optima Retail, we have an inclusive workplace where we value everyone’s diversity equally. That’s why we’re committed to being there for you, whatever you need.

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📌 Customer service (Danish or Norwegian) (Mataró)
🏢 Optima Retail
📍 Mataró