VELUX in Madrid seeks a Head of Customer Service to lead the Market's CS operations. You will design strategy, own CRM across multiple touchpoints, and elevate customer satisfaction while driving financial performance.
Lead and develop a high?performing team, collaborate with sales, marketing and integral operations, and implement process improvements for a seamless customer experience.
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📌 Strategic Head Of Customer Service, Iberia (Madrid)
🏢 VELUX
📍 Madrid
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