A leading general customer-experience (BPO) company is growing its team in Benalmádena, Spain and is hiring for the role of Customer Advisor. You will support customers of an international online bank with accounts, payments, transactions and digital-banking questions. As a Norwegian-speaking specialist you will be the friendly, professional voice of the company for its customers, handling contacts by phone, email and live chat.
What you will do
Handle incoming customer contacts in Norwegian by phone, email and live chat
Understand each customer's need and give accurate, complete answers using the right tools
Build trust through clear, friendly and professional communication
Document every interaction accurately in the company's systems
Contribute to your team's quality, productivity and customer-satisfaction targets
What we are looking for




Native or fluent Norwegian (C1+) and good English (B2+), spoken and written
Customer-service or banking-oriented profile
Good communication and problem-solving skills
Comfortable handling financial and customer information
Willing to work on-site at the start (hybrid afterwards)
What we offer
Salary: €20,400 gross per year
Performance bonus: up to €180 gross per month
Relocation support
Relocation from abroad is possible for candidates who can start within about two weeks — details at screening
Location, hours & start
Location: Benalmádena, Spain — on-site for the first 2 months, hybrid afterwards
Start: As soon as possible
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