Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to bridging the gap between top-tier integral talent and industry-leading enterprises. We pride ourselves on delivering bespoke career opportunities that define success, particularly for those seeking high-impact Swedish-speaking jobs in emerging international hubs.
Job Overview
We are currently looking for a motivated professional to join our client’s team as a Swedish Speaking Online Store Advisor in Sofia, Bulgaria. This unique opportunity within the retail industry allows you to leverage your linguistic skills to provide world-class service to Scandinavian consumers, making this Swedish Speaking Online Store Advisor position in Bulgaria an excellent choice for a career-focused individual.
Key Responsibilities
- Provide exceptional customer support for an industry-leading retail brand via phone, email, and live chat.
- Assist Swedish-speaking clients with online order inquiries, returns, and inventory availability across physical and digital storefronts.
- Resolve complex consumer retail issues with a focus on brand loyalty and service excellence.
- Manage order processing systems to ensure accurate tracking and delivery of retail merchandise.
- Act as a brand ambassador, maintaining the highest quality standards expected within the international retail sector.
- Collaborate with internal departments to streamline customer experience improvements for the Scandinavian market.
- Maintain detailed customer records and feedback logs to support continuous service optimization.
- Native or fluent Swedish (spoken and written) is mandatory.
- Valid EU passport or right to work in Bulgaria.
- Prior experience in the retail or customer service industry is considered a significant asset.
- Strong digital literacy and the ability to navigate complex retail management software.
- Excellent communication skills with a customer-centric mindset.
- Willingness to relocate to Sofia for this rewarding Swedish Speaking Online Store Advisor position in Bulgaria.
What We Offer
- Competitive Monthly Salary
- Fully Paid Training program to ensure your professional success.
- Comprehensive Health Insurance coverage.
- Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Bulgaria.
- Monthly Performance Bonus linked to your retail service KPIs.
- Opportunities for growth within one of the most exciting jobs in Bulgaria for international speakers.
- And Much More…
Life in Bulgaria
Living in Bulgaria offers a unique blend of historical charm and modern urban convenience, making it a fantastic destination for expatriates. Bulgaria is known for its stunning landscapes, ranging from the breathtaking Balkan mountains to the sunny coastlines of the Black Sea, all while enjoying a welcoming and vibrant culture. Whether you are seeking historic architecture or a buzzing nightlife, Bulgaria has something to offer for every lifestyle.
With a low cost of living and a high quality of life, professionals moving to Bulgaria find themselves enjoying more disposable income and an improved work-life balance. As more global companies look toward the region, finding jobs in Bulgaria has become a premier career move. Relocating to Bulgaria provides the perfect environment to thrive professionally while enjoying exquisite local cuisine and a warm Mediterranean climate.
Best regards,
The Recruitment Team at Mercier Consultancy Group
📌 Swedish Speaking Online Store Advisor For TikTok (España)
🏢 Mercier Consultancy Group
📍 España
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