Key Responsibilities

- Provide support to the Front Desk team with daily reception and guest service tasks.
- Assist with check-in and check-out procedures, following the hotel’s established standards and procedures.
- Support the management and updating of reservations and guest profiles in the PMS.
- Assist with handling phone calls, emails and various guest requests.
- Support the management of special requests and guest needs throughout their stay.
- Provide guests with information about the hotel’s facilities, services, opening hours and experiences.
- Collaborate with Guest Services, Reservations, Housekeeping, F&B; and other departments to ensure smooth coordination and an excellent guest experience.
- Assist with monitoring arrivals, departures, room changes and other operational matters.
- Support the management and follow-up of guest complaints, incidents and requests, always under the supervision of the responsible team.
- Assist in preparing special arrivals, VIP guests, celebrations and other guest amenities.
- Support the management of keys, key cards, documentation and other Front Desk materials.




- Assist with the follow-up of guest charges, payments and other Front Desk administrative processes.
- Keep guest and reservation information updated in internal systems.
- Assist with preparing and updating departmental lists, reports and documentation.
- Keep the reception area clean, organized and well presented.
- Comply with the quality, image, hospitality, safety and service standards established by

Nômade Temple .
- Participate in other departmental projects and tasks according to operational needs.

Profile & Skills

- Currently studying Tourism, Hospitality, Hospitality Management, Business Administration or a related field.
- Genuine interest in developing a career in Front Office and Hospitality.
- Positive attitude, flexibility and strong willingness to learn.
- Spanish and English required; additional languages are a plus.
- Availability: 6 months.

Conditions

- €600 gross monthly stipend
- Free accommodation (only in ibiza)
- Meals included
- Hotel uniform provided

📌 Front Desk Internship 2027 (Madrid)
🏢 Nomade Temple Madrid
📍 Madrid