26 oct
|
Nomade Temple Madrid
|
Madrid
26 oct
Nomade Temple Madrid
Madrid
Key Responsibilities
- Provide support to the Guest Experiences team with daily organization and guest-service tasks.
- Assist in the planning and coordination of personalized experiences, activities and services.
- Collaborate in managing reservations and coordinating with external suppliers and partners.
- Support the preparation of special experiences, celebrations, surprises and personalized moments for guests.
- Assist with coordination with restaurants, wellness services, activities, transportation and other external services.
- Collaborate with Guest Services, Front Office, Reservations, F&B;, Housekeeping and other departments to ensure a smooth and well-coordinated guest experience.
- Support the creation and updating of information regarding available experiences, activities and services.
- Assist in preparing personalized proposals according to each guest’s preferences and needs.
- Support the follow-up of reservations, confirmations, schedules and logistical details related to experiences.
- Assist with communication with suppliers, agencies, partners and external collaborators.
- Support the preparation of materials, amenities and special details required for different experiences.
- Assist in monitoring guest satisfaction following their experiences.
- Support the management and follow-up of incidents, changes or last-minute requests.
- Keep databases, lists and tools related to guest experiences up to date.
- Assist in researching new experiences, activities and proposals that could enhance the guest journey.
- Contribute to creating authentic, personalized and memorable experiences that reflect the concept and style of Nômade Temple .
- Participate in other departmental projects and tasks according to operational needs.
Profile & Skills
- Currently studying Tourism, Hospitality, Hospitality Management, Event Management, Public
Relations, Communications or a related field.
- Positive attitude, flexibility and strong willingness to learn.
- Genuine interest in experiences, lifestyle, wellness, gastronomy and hospitality.
- Spanish and English required; additional languages are a plus.
- Availability: 6 months.
Conditions
- €600 gross monthly stipend
- Free accommodation (only i Ibiza)
- Meals included
- Hotel uniform provided
📌 Guest Experiences Internship 2027 (Madrid)
🏢 Nomade Temple Madrid
📍 Madrid