- Provide support to the Hostess and Restaurant Service teams with daily reception and guest-service tasks.
- Assist with welcoming and greeting guests, providing a professional, friendly and personalized service.
- Support the management and follow-up of reservations, availability and table assignments.
- Assist with organizing and updating the table plan and guest seating arrangements.
- Support the management of arrivals, waiting times, changes and special guest requests.
- Collaborate with the Restaurant Service team to ensure an efficient service flow.
- Support communication with Reservations, Front Office, Kitchen, Bar and other departments when required.
- Assist with managing waiting lists and communicating estimated waiting times clearly to guests.
- Support the preparation and organization of the reception area before, during and after service.
- Keep the reception and entrance areas clean, organized and well presented.
- Assist with handling phone calls, emails and other communications related to reservations and service.
- Support the management of special requests,
special occasions and individual guest needs.
- Assist with the preparation and organization of events, groups and special services.
- Support guest satisfaction follow-up and communicate any issues to the relevant supervisor.
- Comply with the quality, image, hospitality and service standards established by Nômade
Temple .
- Participate in other departmental projects and tasks according to operational needs.
Profile & Skills
- Currently studying Tourism, Hospitality, Hospitality Management, Public Relations,
Communications or a related field.
- Genuine interest in developing a career in Hostess, Guest Relations and Food & Beverage within the hospitality and gastronomy industry.
- Professional appearance and attitude.
- Spanish and English required; additional languages are a plus.
Conditions
- €600 gross monthly stipend
- Free accommodation (only in ibiza)
- Meals included
- Hotel uniform provided
📌 Hostess/Host Internship 2027 (Madrid)
🏢 Nomade Temple Madrid
📍 Madrid
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