Are you ready to elevate your career as a People & Culture Support Specialist in our Integral People & Culture team?

We are seeking an organized, structured and proactive People & Culture Support Specialist to join the Global People & Culture team of Pentos-SHAPEiN Group. This is an internal role that supports the whole group. You will be the administrative point of contact for key processes that currently lack clear ownership, such as external contracts, SAP certifications, the consultant CV database and internal trainings.

Key Responsibilities:

1. Externals Contractor Management (freelancers and external collaborators providing services to the Group):

- Act as the first administrative point of contact for all external professional contracts and maintain the central externals database.
- Administer contracts and track expiry dates.
- Carry out the formal review of external contracts and escalate legal queries to the Legal team.
- Coordinate the onboarding and offboarding of external professionals.
- Support the business in general on centralizing our externals administration.
- Drive improvements on our externals process to reduce costs and raise efficiency.

2. SAP Academy & Certifications: Maintain the SAP Academy and certification records, ensuring timely certifications of our workforce.

3. Consultant CV Database:

- Monitor our consultants CV database and ensure that 100% of CVs used for projects are kept up to date.
- Track and follow up on CV updates, which currently depend on individual consultants with no central oversight.
- Guide new hires in presenting themselves to clients quickly and consistently.

4. Internal Trainings & International HR Support:

- Support the administration & scheduling of internal trainings, including new programs.




- Provide general international HR support, freeing up capacity for the senior People & Culture team.

5. HR Processes: Support the drafting, reviewing and documentation of HR processes.

…and other possible tasks to come. This is a support role, open to tasks evolving and changing over time.

Your Profile:

- You are highly detail-oriented, organized and structured. We don't require a specific degree or technical experience: we value your previous professional background in administrative roles, your sound judgment and your ability to work independently.
- You know how to ask the right questions to the right people and feel comfortable communicating at every level of the organization, including senior leadership. You follow up consistently and professionally until you get the information you need.
- You are quick-minded, a fast learner and eager to keep learning.
- Fluent English (written and spoken) is mandatory for communicating with our international team.
- You are a confident user of MS Office.
- You are based in the Madrid area and willing to travel occasionally to other Group offices in other locations. The position is remote, but you are welcome to come to the office from time to time to connect with the team.

We Offer:

- Experience a flexible work environment with remote work options.
- Join a dynamic,



international team where collaboration drives innovation.
- Accelerate your career with continuous professional development, training opportunities, and language courses.
- Enjoy a competitive salary enhanced by an attractive bonus structure.
- Benefit from country-specific perks tailored to local regulations.
- Thrive in a stable, healthy work environment within a privately owned company where employee satisfaction is the key to customer happiness.

We, the Pentos-SHAPEiN Group, are an international group of companies with headquarters in Germany and subsidiaries in Spain, Denmark, the Netherlands, Switzerland, Portugal, the UK, the USA and the Emirates. Founded in 2000, our mission is to provide our clients with excellence in technology-enabled HR and GRC management. Our multicultural team speaks over 25 languages and spans multiple countries, bringing together diverse perspectives and innovative solutions.

As a leading provider of SAP consulting services, we pride ourselves on fostering a collaborative and inclusive work environment where every team member can thrive and grow.

At Pentos-SHAPEiN Group, we believe in empowering our team members and fostering a collaborative spirit. Our team is a blend of young talents and experienced consultants who constantly learn from each other. Together, we strive to deliver exceptional solutions to our clients. Join a company that values innovation, excellence, and the well-being of its employees and be part of a forward-thinking organization where your contributions make a real impact.

Pentos-SHAPEiN Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

📌 People & Culture Support Specialist (Madrid)
🏢 Pentos
📍 Madrid