Palo Alto Networks is seeking a Senior Technical Support Engineer for Cortex XSIAM. You will join a general team delivering advanced security support, solving complex SIEM and EDR challenges, and collaborating with developers to implement permanent fixes. The role emphasizes customer advocacy, proactive risk mitigation, and cross-functional teamwork. Remote-friendly position with global collaboration. Fluency in English is required, with additional Spanish, French, or German as a plus.