26 oct
|
Ignite
|
Salamanca
Ignite in Villamayor, Salamanca, seeks a bilingual Team Leader to oversee a 24/7 medical assistance contact center. You will mentor agents, monitor KPIs, and ensure top-tier service while coordinating with general partners. This on-site role requires fluency in Spanish and English and a strong track record in contact center leadership.
You will manage real-time workflows, allocate resources during peak periods, and drive continuous service improvement through data-driven decisions.
📌 Bilingual Team Leader (Salamanca)
🏢 Ignite
📍 Salamanca