P Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Digital Wallet Provider, with the chance to work in beautiful Greece. This role is perfect for individuals who are enthusiastic about financial technologies and dedicated to assisting customers in navigating digital payment solutions. You will engage with clients in Polish, ensuring they receive top-notch support for all their inquiries.brstrong Key Responsibilitiesbr/strongulli Manage customer inquiries related to digital wallet services, transactions, and account management via phone, email, and chat in Polish /lili Provide detailed information on account features, security measures, and troubleshooting support /lili Assist customers with account setup, fund transfers, and transaction issues /lili Resolve customer complaints and inquiries efficiently,



maintaining a high level of satisfaction /lili Document all interactions and maintain accurate records in the CRM system /lili Collaborate with technical and support teams to ensure efficient resolution of issues /lili Stay informed about product updates and industry trends in financial technology to enhance customer interactionsbr/li /ulstrong Requirementsbr/strongulli Fluency in Polish (both written and spoken) is essential; proficiency in English is a plus /lili Experience in customer service, particularly in the financial or fintech sector, is preferred /lili Excellent communication skills with a customer-centric approach /lili Strong problem-solving abilities and the capacity to work under pressure /lili Ability to manage multiple inquiries effectively in a fast-paced environment /lili Familiarity with customer service software and CRM platforms is beneficial /lili Willingness to relocate and work in Greece, with the flexibility to work various shiftsbr/li /ulstrong Benefitsbr/strongulli Competitive Monthly Salary /lili2 Extra Salaries Per Year /lili Fully Paid Relocation Package /lili Fully Paid Training /lili Health Insurance /lili And Much More.. /li /ul /p #J-18808-Ljbffr

📌 Polish-speaking fintech support in greece (Santander)
🏢 Mercier Consultancy MD
📍 Santander