Transformation Manager
- AI and Automation Specialist

Job Description
Where will your career take you next? At Zurich Cover-More, we're proud to be one of the world's leading travel insurance and assistance providers. known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all. Launched in December ****, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world's leading multi?facing brands include trusted names like Travel Guard, Cover?awaited holiday, a last?minute business trip, or an unexpected detour, we deliver in the moments that matter. Join Zurich Cover-More's integral transformation team and help shape how AI and automation are leveraged across our business. As Transformation Manager – AI & Automation Specialist, you'll work with business and technology leaders to identify high?impact use cases, design practical solutions, build business cases, and lead implementation from concept through delivery. This role is ideal for someone who combines strong AI and automation knowledge with structured problem?Identify, assess, and prioritize AI and automation use cases across the business, using operational data and business priorities to focus on the highest?Partner with business leaders and technology teams to understand processes, pain points, and desired outcomes. Design practical AI, automation, and process improvement solutions that address business challenges and can scale across the organization. Build business cases, define success measures,



and create clear execution roadmaps for prioritized initiatives. Lead or support delivery of AI and automation solutions, ensuring implementation, adoption, and measurable business impact. Track performance and value realization over time, using insights to refine solutions and inform future opportunities. Minimum 3 years' experience in AI, automation, product management, solution deployment, digital transformation, or a related role. Experience working in a global or complex organization is preferred. Hands?on familiarity with automation and orchestration tools and platforms, such as RPA, OCR, workflow automation, or comparable technologies. Experience identifying, evaluating, and prioritizing business process automation opportunities. Ability to translate business problems into practical, scalable technology?Experience building business cases, defining outcomes, and delivering initiatives from roadmap through implementation. agnostic architecture, data pipelines, governance, security, or integration with enterprise systems. Strong stakeholder management and influencing skills,



with the ability to partner with senior leaders and cross?Structured thinker with strong project management skills and the ability to manage multiple priorities in a transformation environment. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. Our hybrid approach ensures you can maintain work?life balance with the flexibility of 3 days in the office and 2 days working from home, after an initial training period. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We're committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career. At Zurich Cover-More, compensation for roles is influenced by a variety of factors, including but not limited to office location, role, skill set, and level of experience. We are committed to providing a fair and reasonable compensation range for each role and additional rewards may include short?term incentive bonuses and increases based on merit. We will consider applications from talented individuals with the relevant experience, skills, education and attitude on a case?by?case basis. The compensation shown reflects a national market range and the proposed salary for this position is €45,600 – €68,400 with short?term incentive bonus eligibility of 10%. #

📌 Transformation Manager (España)
🏢 Cover-More Group
📍 España