Eterniti is the leading operator of vacation rentals in iconic holiday destinations, led by a passion for excellence, authentic adventures, and hospitality. With over €2 billion in assets under management, we operate 800+ chalets, villas and apartments under 3 consumer brands: Emerald Stay (our 4* brand), Bo House (our 5* brand) and Verbier Exclusive (our palace brand). Our guests can discover our properties in more than 25 exceptional destinations across Europe and North America. Liaising with guests before, during and after stay, by e-mail, WhatsApp and telephone
Arranging some extra services such as airport transfers and at-home massages
Coordinating special guests requests with the local staff in our destinations
Overseeing arrival management, ensuring all guest registrations are completed and followed up when needed
collecting extra money if needed, liaising with them in case of damages
Creating and updating extra‑service processes
Keeping destination pages up to date with new recommendations (restaurants, activities, etc.)
Office address: You would work every other weekend and have days off during the week in lieu
We have a flexible home office policy: with us,



you'll work at the office two days per week (Tuesdays and Wednesdays) - the rest of the time, it's up to you
Video interview with our Operations Manager & Operations Supervisor
You have at least 2 years of experience working at the front office of a 4* or 5* boutique hotel
You speak and write English and French perfectly
You have worked with Mews before, our amazing Property Management System
You have experience working in operations at a short-term rental company
You speak Spanish or any other language.
Dont Compromise - We are obsessed with quality, like a Swiss watchmaker
All qualified applicants will be considered without regard to any characteristic unrelated to their skills and experience.
Adaptable remuneration (meal card, transport and health insurance)
Flexible work environment : we have a flexible home office policy; you'll work at the office on Tuesdays and Wednesdays, the rest of the time, it's up to you. We offer 15 days yearly of remote work from wherever you'd like
Well-being program: we will contribute up to 300€ annually to your wellbeing expenses from 1st anniversary

📌 Operations and Executive Officer (Barcelona)
🏢 EMERALD STAY®
📍 Barcelona