German speaking Customer Service RepresentativeAbout the job German speaking Customer Service RepresentativeEmployment Type:Full-timeWhat You'll DoCommunicate with customers via phone, email, chat, and social mediaPersonalize every interaction with empathy and active listeningGuide customers to the right solutions and ensure satisfactionEscalate feedback to improve internal processesFocus on KPIs like customer satisfaction, quality, and productivityHelp retain customers through outstanding serviceWho You Areprofessionally fluent inGerman (C1 level)Previous experience in hospitality or customer-facing roles is a plusExcellent communication and interpersonal skillsTech-savvy and familiar with Google Suite, MS Office, and CRM toolsTeam-oriented, versátil, and proactiveAble to work independently and adapt to a fast-paced environmentCustomer-first mindset with a positive attitudeWhat You'll GetCompetitive base salary based on experience and skills#J-18808-Ljbffr
📌 German Speaking Customer Service Representative (Madrid)
🏢 Careerxtra
📍 Madrid
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