At Logicalis Spain, we are looking for a LEAD IT OPERATING MODEL (ITOM) ARCHITECT to work for one of our clients in Madrid. The Lead IT Operating Model (ITOM) Architect will drive the end-to-end design and operationalization of a global, platform-centric IT Target Operating Model. This role is responsible for bridging executive digital strategy with ground-level organizational structures, establishing governance frameworks, defining general vs. regional decision rights, and aligning platform delivery models across enterprise domains (e.g., ERP, Integration, Cloud/Infrastructure, Data & AI).

Proven experience in Operating model transformation projects is needed to detail.

KEY RESPONSIBILITIES & SCOPE OF WORK: Target Operating Model Design: Define and refine the global IT Target Operating Model blueprint, shifting from traditional siloed/regional IT functions to a modern platform-centric and product-driven model.

Executive & Stakeholder Alignment: Lead alignment sessions with C-suite stakeholders (CDIO, CIO, CFO, Business Leads) to secure buy-in on ITOM design principles, North Star vision, and trade-offs.

Governance & Decision Rights: Establish global IT governance charters, decision rights (RACI), steering committee mechanisms, and business relationship management (BRM) interfaces.

Platform Architecture & Mapping: Group applications and technology capabilities into Business and Tech Platforms (e.g., SAP/ERP, Service Now, Data/AI, Digital Portals).

Change & Capability Strategy: Assess org readiness, identify skill/role gaps, and define transition paths for key leadership and platform roles.

MANDATORY DELIVERABLES &

• QUALIFICATION CRITERIA: Future-State ITOM Structural Blueprint &

• Org Topology; 2.



Global IT Decision Rights Matrix &

• Governance Framework; 3. Business &

• Tech Platform Capability Model; 4. C-Suite Executive Alignment Packages &

• Strategy Memos Required Qualifications &

Experience: Experience: 12+ years in technology consulting or enterprise corporate IT leadership roles, with at least 5 years leading global ITOM, IT transformation, or IT M&A;/carve-out initiatives.

Operating Model Expertise: Proven track record implementing platform-centric, product-led, or matrixed global IT operating models in multi-national industrial or complex corporate environments.

Methodologies: Deep understanding of CMMI capability models, Enterprise Architecture frameworks (TOGAF), ITIL, and Agile governance at scale.

Soft Skills: Strategic gravitas, executive presence, and strong stakeholder management across global, regional, and country business units.

Education & Certifications: Master’s degree in Computer Science, Engineering, Business Administration, or related technical discipline. English (Fluent C1/C2 mandatory for all deliverables) Location : Madrid - Hybrid (2 days office) What do we offer?

At Logicalis

Spain, we are an international group with over 20 years of experience in the IT sector, involved in large-scale projects and services across Data Centers, Cybersecurity, and Analytics. A stable position. A dynamic and collaborative work environment.

Opportunities for professional development and continuous training. Online language classes to improve conversational skills. Hybrid work model. A day off for your birthday. Access to flexible compensation plans (restaurant vouchers, transport passes, and childcare vouchers).

Health insurance and Wellhub. An exclusive employee discount portal.

📌 Lead it operating model (itom) architect (Madrid)
🏢 Logicalis Group
📍 Madrid