Factorial is seeking an Onboarding Specialist Team Lead for Small Accounts to guide an international team, scale onboarding via AI-powered workflows, and collaborate with Sales, Product, and CX for smoother onboarding. You will drive talent development and build scalable processes that improve retention and time-to-value for clients. The role emphasizes leadership in a high-volume Saa S environment, with a focus on automation, async communication, and a culture that values rapid learning and
📌 Onboarding team lead - ai-driven cx (saas) (Madrid)
🏢 Factorial
📍 Madrid
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