Location: Lisbon, PortugalWork Model: Remote, Portugal-basedEmployment Type: Full-timeLanguage Requirement: French and EnglishAbout The RoleWe are looking for a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal.You will assist French-speaking customers, answer their questions, guide them through simple technical issues, and make sure they have a smooth and positive experience.The position is remote within Portugal. Candidates may already be based in Portugal or be open to relocating.
Relocation support is available for eligible candidates.What We Offer- Competitive salary- Remote work within Portugal- Relocation support provided for candidates outside Portugal- International and multicultural work environmentWhat You Will Do- Support customers in French and English- Answer questions and assist with technical issues- Guide customers through clear and simple solutions- Record and update customer cases accurately- Follow up when additional support is needed- Help create a friendly and positive customer experienceWhat We Are Looking For- Fluent in French and comfortable communicating in English- Friendly, patient, and customer-focused- Comfortable using computers and learning new systems- Good communication and problem-solving skills- Organized and attentive to detail- Previous customer service experience is welcome, but not mandatory- Sales experience is a plus, but not requiredApplicants should be fluent in French and English and either currently based in Portugal or hold an EU passport and be open to relocation.#J-18808-Ljbffr
📌 French-Speaking Customer Support | Remote In Portugal | Relocation Provided (Bilbao)
🏢 Cross Border Talents
📍 Bilbao
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