Capitole is growing fast, and we want you to be part of the journey We’re looking for a PROJECT MANAGER (Telephony & Contact Center) with 4 years of experience to join our amazing team.

Responsibilities:
* Plan and lead projects from kickoff to handover, ensuring they stay within scope, budget and timeline.
* Create and maintain clear project plans, including milestones, owners, risks and dependencies.
* Coordinate IT teams, business owners, vendors and local teams, keeping all stakeholders aligned.
* Provide concise, regular updates to sponsors and steering committees, with a clear focus on decisions.
* Manage vendors and partners, overseeing scope, delivery quality, deadlines and escalations.
* Prepare and coordinate go-live activities, including testing, business acceptance, cutover planning and post-go-live support.
* Ensure compliance, security and data protection requirements are considered and documented.
* Capture lessons learned and help develop a repeatable approach for future rollouts.

Requirements:
* At least 4 years of experience managing IT or technology projects, ideally in telephony, contact center or customer communication.
* A proven track record of delivering rollouts or migrations involving multiple stakeholders across different countries.
* A basic understanding of contact center or cloud communication services; deep technical expertise is not required.
* Experience working with vendors and contracts.
* Strong communication skills in English. What we’re looking for in you:
* A structured,



pragmatic and hands-on approach to work.
* The ability to work comfortably in an international, matrix environment.
* Strong stakeholder management and coordination skills.
* Additional languages and a project management qualification, such as PMP or PRINCE2, are a plus. Why you'll love working with us At Capitole, we believe our people are our greatest strength. That's why

we offer
* €1,200/year for your professional development (trainings, events, certifications…)
* Monthly feedback sessions with your team to keep learning and growing
* Private health insurance fully covered by Capitole
* Payflow benefits (meal, transport, childcare vouchers)
* Wellhub subscription
* Discounts with top brands through Capitole Club Life at Capitole
* Team buildings every two months (our summer party and Christmas dinner are legendary)
* Football, padel, and basketball teams sponsored by Capitole
* Tech communities where sharing knowledge is part of our DNA
* An AMAZING TEAM that you’ll love being a part of Want to learn more

about us
? capitole-consulting.com See what our teams are saying

about us
Glassdoor Reviews The employee will adhere to information security policies:
* Will have access to confidential information related to Capitole and the project they are working on.
* Must comply with the security and internal policies of both the company and the client.
* Must sign an NDA (Non-Disclosure Agreement). #J-18808-Ljbffr

📌 FULLREMOTE - PROJECT MANAGER (Telephony & Contact Center) (Aragón)
🏢 Capitole Consulting
📍 Aragón