ROLE SUMMARYThe Solution Engineer is the technical bridge between Gilytics’ engineering and GIS data teams and its customer-facing functions (Sales, Business Development, Customer Success). This role turns Pathfinder’s technical capabilities into compelling, working demonstrations and trusted technical guidance for prospects and clients, covering everything from pre‑sales proof‑of‑concepts to live technical support and customer onboarding.KEY RESPONSIBILITIESBecome a deep expert in the Pathfinder solution and its application across customer use casesCommunicate Pathfinder’s capabilities clearly and persuasively in the context of user needsPrepare and run demo projects that showcase Pathfinder’s workflows and applicationsPrepare technical documentation and contribute content for sales and marketing materialsPrepare technical offers and responses for public tendersProvide technical support, including live support to customersManage and triage customer technical requests to help prioritise the product roadmapDesign and deliver customer onboarding and training activitiesPerform holistic testing of the solution ahead of releases and client deploymentsAI & AUTOMATION, EXPECTED CONTRIBUTIONSAt Gilytics, every role is expected to actively adopt AI and automation tools to improve quality, speed, and impact. Below are the specific AI/automation expectations for this position.Use AI tools to accelerate the build of demo projects, PoCs, and tender responsesLeverage AI writing assistants to draft and translate technical documentation and proposalsUse AI‑assisted support/triage tools to manage, categorise, and prioritise incoming customer technical requestsIncorporate AI‑assisted testing tools into holistic solution QA to catch issues before they reach clientsEXPERIENCERequired: 3+ years of practical experience applying GIS to land, environmental,



or infrastructure management2+ years in a customer‑facing roleDemonstrable experience writing technical documentation in English; conversational English proficiency.Desirable: Experience in teaching or technical training activities; 2+ years working with international customers in an English‑speaking context; German, Spanish, or other languages are a plus.EDUCATIONRequired: Education in Geographic Information Systems, Geomatics, Geospatial Science, Environmental Engineering, or a similar technical/scientific field.WHAT WE OFFERA real, high‑impact role from day one — you’ll work directly with leadership (CEO, CTO, GIS Data Lead) on a platform already trusted by major utilities and infrastructure clientsAn AI‑native workplace, Microsoft Copilot, GitHub Copilot, and other AI tools are built into how we work from day one, not bolted on laterRemote‑first, versátil‑hours culture, core hours are 10:00–15:00 CET, with full flexibility outside that window; we trust people to manage their time as professionalsA small, multicultural team spanning Spain, Switzerland, LATAM, and Canada, where your work is visible and your voice mattersStructured onboarding with a clear 90‑day plan,no sink‑or‑swim, no guessing what success looks likeLearning & development support tied to your own competence plan, including certifications and AI tooling upskillingCompany equipment provided (laptop and the tools you need to do your job well)Vacation entitlement and leave terms in line with applicable local labour lawCompensation: competitive and benchmarked to role, experience, and locationGILYTICS VALUES ALIGNMENTClients: Every decision we make must create measurable value for the people using Pathfinder. We earn trust through integrity, not just delivery.Excellence: Good enough is not good enough. Every piece of work reflects our standards quality in a B2B SaaS product is not optional, it is the product.Innovation: We challenge the status quo and act without waiting. We anticipate, move ahead, and take initiative even when the path is not fully defined.Humility: We ask questions, stay open to being wrong, and learn from errors. We update our views when we encounter better evidence.#J-18808-Ljbffr

📌 Solutions Engineer - Gis (Santiago de Compostela)
🏢 Gilytics
📍 Santiago de Compostela