Public Sector Process Manager Description - Job Summary This role is responsible for owning moderately complex operational processes, collaborating with stakeholders to improve processes, and maintaining accurate documentation. The role implements quality control measures, generates comprehensive reports, and provides recommendations for enhancements. The role focuses on customer satisfaction, evaluates technology solutions, and participates in training programs to develop expertise in relevant areas.
Responsibilities Owns a moderately complex operational process, such as configuration & quote, deal coordination, bid management, margin analysis, Customer Resource Management, revenue recognition, invoicing, or organizational sales reporting.
Implements quality control measures, conducts audits, and monitors key performance indicators (KPIs) to maintain high process standards.
Generates comprehensive reports on process performance and communicates findings and recommendations to senior management.
Addresses and resolves moderately complex operational issues and escalations, ensuring minimal disruption to business operations.
Evaluates and recommends technology solutions to enhance operational processes and support digital transformation efforts.
Develops expertise in relevant areas, stays updated on industry trends, and participates in training and skill development programs.
Education & Experience Recommended Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 2-4 years of work experience,



preferably in sales, operations management, project management, process improvement, or a related field or an advanced degree with little or no work experience.
Agile Methodology
Business Operations
Business Process
Business Requirements
Data Analysis
Key Performance Indicators (KPIs)
Project Management
SAP Applications
Digital Fluency
Impact & Scope Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.
Disclaimer This job description describes the general nature and level of work performed in this role. Job - Sales Operations Schedule - Full time Shift - No shift premium (Spain) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc.
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Privacy, Terms of Use, and Accessibility Our founders believed that business exists when people work together to 'accomplish something collectively which they could not accomplish separately.' Learn more about HP personal data practices at Privacy Statement, Personal Data Rights Notice (where applicable), Accessibility at HP, and Terms.

📌 Public Sector Process Manager (Las Rozas de Madrid)
🏢 HP
📍 Las Rozas de Madrid