We built Boehringer Ingelheim's Enterprise Data Platform to maximize the value of our data and foster a more data-driven culture across the organization.
As part of the Platform Support & Onboarding team, you will play a key role in helping product teams successfully adopt and leverage the platform while ensuring a seamless experience throughout their data and software delivery journey.
In this role, you will combine platform consultancy, technical support, software development, and stakeholder engagement.
You will guide teams through onboarding activities, help them design and implement solutions using platform services, and contribute directly to the evolution of the Onboarding Hub, our AI-powered onboarding and enablement product.
Through automation, integrations, and self-service capabilities, you will help simplify how users discover, access, and operate services across the Enterprise Data Platform ecosystem.
Platform Support & Onboarding EngineerWe built Boehringer Ingelheim's Enterprise Data Platform to maximize the value of our data and foster a more data-driven culture across the organization.
As part of the Platform Support & Onboarding team, you will play a key role in helping product teams successfully adopt and leverage the platform while ensuring a seamless experience throughout their data and software delivery journey.
In this role, you will combine platform consultancy, technical support, software development, and stakeholder engagement.
You will guide teams through onboarding activities, help them design and implement solutions using platform services, and contribute directly to the evolution of the Onboarding Hub, our AI-powered onboarding and enablement product.
Through automation, integrations, and self-service capabilities, you will help simplify how users discover,



access, and operate services across the Enterprise Data Platform ecosystem.
Tasks and responsibilitiesAct as a key technical contact for onboarding new product delivery teams to the Enterprise Data Platform, supporting platform adoption and helping teams make effective use of available servicesCollaborate with product teams, solution architects, and engineering teams to design and implement solutions using Enterprise Data Platform capabilities, including cloud services, data platforms, analytics, AI services, CI/CD pipelines, and developer toolingContribute to architecture reviews and provide recommendations to ensure solutions align with platform standards, security requirements, and engineering best practicesProvide technical support and consultancy to platform users, troubleshooting issues, coordinating escalations where needed, and working with platform engineering teams to support resolutionContribute to the development and continuous improvement of the Onboarding Hub and related platform products, delivering new functionality, AI-powered experiences, workflow automation, and self-service capabilitiesDesign and implement integrations with enterprise systems and services, including Jira, ServiceNow, Confluence, cloud platforms, identity management solutions, and internal data platform servicesSupport software releases and deployments across development, testing,



and production environments to ensure reliability and smooth adoption of new featuresIdentify opportunities to improve user experience and platform adoption through automation, process improvements, AI-assisted solutions, and enhanced onboarding experiencesCollaborate with platform engineering and development teams to share user feedback and contribute to platform enhancements and product improvementsCreate technical documentation, onboarding materials, and knowledge-sharing content, and support training sessions and enablement activities for the wider user communityRequirementsBachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related field4-5 years of experience in Software Engineering, Platform Engineering, Technical Consulting, Developer Enablement, or a similar technical roleHands-on experience developing applications and services using Python and modern software engineering practicesStrong knowledge of REST APIs, microservices, and system integrationsExperience working with cloud platforms such as AWS and/or AzureExperience with SQL and modern data platforms, ideally within analytics or data engineering environmentsFamiliarity with CI/CD pipelines, Git, automated deployments, and DevOps practicesExperience integrating enterprise applications and tools such as Jira, Confluence, ServiceNow, identity management platforms, or similar solutionsExposure to AI-enabled applications, workflow automation, self-service platforms, or developer productivity solutionsExperience working in Agile development environments and collaborating with cross-functional engineering teamsStrong communication skills and the ability to engage effectively with both technical and non-technical st

📌 Platform Support (España)
🏢 Boehringer Ingelheim
📍 España