Miratech Group is seeking a Contact Center Operations & Optimization Consultant to lead a strategic transformation, defining an operating model and roadmap for * months.
You will own the business case, ROI, and adoption strategy while partnering with general teams to drive measurable outcomes.
The ideal candidate has 10+ years in contact center operations, expertise in CCaaS platforms, and strong stakeholder management.
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📌 Remote Contact Center Transformation Strategist (España)
🏢 Miratech Group
📍 España
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