26 oct
|
Inbenta Technologies
|
España
26 oct
Inbenta Technologies
España
Company Overview Inbenta is a integral AI technology company specializing in enterprise?grade Conversational AI for Customer Experience. first AI platform helps organizations unify fragmented data into a single, trusted AI knowledge layer to automate interactions, orchestrate workflows, and deliver accurate, secure, and compliant customer experiences at scale. With over two decades of innovation, Inbenta combines Conversational AI, Generative AI, and proprietary semantic technology to deliver high?accuracy, auditable, and multilingual solutions across chat, search, knowledge management, AI agents, and digital assistants. service, and prove measurable AI impact. As a Client Success Manager, you will own and grow a portfolio of enterprise and mid?You will act as a trusted advisor, accountable for customer success, retention, renewals, and expansion revenue, ensuring customers realize measurable business value from Inbenta's solutions. This role combines strategic account ownership with a strong commercial mindset. Lead Quarterly Business Reviews (QBRs)
and success planning sessions to demonstrate value, insights, and roadmap alignment. Support customer advocacy initiatives, including references, testimonials, and case studies. Maintain accurate account data and forecasts in CRM and internal systems. Bachelor's degree in Business, Engineering, Computer Science, or a related field. facing role (Client Success, Account Management, or similar) with commercial responsibility. English required Spanish required French a plus Excellent communication skills in multicultural, multilingual environments. Ability to influence and manage senior stakeholders. Salesforce or similar CRM platforms. Account management and prospecting tools (e.g., Permanent contract Hybrid work model with the opportunity to work remotely growing global environment. *Your personal information will be processed for recruitment and hiring purposes, in accordance with applicable data protection laws.
📌 Client Success Manager (España)
🏢 Inbenta Technologies
📍 España