About This Role
Vodafone is building a trusted, compliant, and monetizable AI Agents ecosystem for SMEs and Corporate customers.
The AI Product Manager owns the end-to-end strategy, design, governance, and in-life performance of agentic AI products, including voice agent delivered via Vodafone's marketplace and managed services.
You will drive agent supply (partner onboarding + curation) and customer adoption, ensuring agents are safe, compliant, high?quality, and simple for SMEs to discover, buy, and scale.
The role spans multi-agent architecture, platform integrations (e.G. Gemini Enterprise, Copilot Studio), lifecycle governance, security & privacy, and commercialization, ensuring our customers can confidently discover, purchase, and scale AI agents that drive real outcomes.
Strategic Context Why now:Traditional SaaS growth is plateauing;
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customers expect outcome-based, intelligent services.
Agentic AI is reshaping how work gets done;
customers expect outcome-based solutions that are secure, compliant, and easy to adopt.
OpportunityVodafone can become the preferred partner for curated, enterprise-ready agents with integrated billing, governance, and lifecycle management—especially for SMEs that need simplicity and trust.
Operating modelOperate in ambiguity, stand up new frameworks, run rapid pilots, and align cross?functional teams to take products from an innovation phase to BAU patterns to deploy in markets.
What You'll Do Product Strategy & LeadershipCurate and manage first and third?party agents within the marketplace, ensuring quality, safety, and partner readiness.
Set quality, publishing,



and performance standards
Own and define the vision, strategy, roadmap, commercial models, pricing, packaging, revenue share, and partner commercial frameworks for AI Agents and AI powered SaaS, aligned to Vodafone's growth objectives
Lead market analysis, customer research, and competitive benchmarking to identify opportunities and inform product direction
Lead the deployment and release management for agents on platforms
Lead end?to?end lifecycle management of agent, from onboarding and configuration to release, governance, and retirement
Monitor and optimise AI Agent performance through KPIs
Define onboarding, configuration standards, catalogue rules, and in?life governance for AI Agents, including versioning, safe updates, rollback, and end?of?life policies
Develop voice?enabled agent solutions (call, chat, omnichannel)
Lead the development of Pre?built SME templates or workflows (e.G., "AI agent for appointment booking")
Who You Are Required Experience & SkillsProven product management experience, ideally with AI Agents and/or Agent Marketplaces
Deep understanding of AI Agent frameworks (including agent?to?agent protocols), AI governance, and compliance
Strong technical acumen in cloud, API integration, identity/security, and observability
Expertise in customer?centric design and Design Thinking
Track record of leading innovation,



rapid experimentation, and operationalizing new technologies
Commercial mindset with pricing, packaging, and business case development
Excellent cross?functional collaboration and stakeholder management
Ability to distil customer/partner feedback into clear PRDs and acceptance criteria
Experience taking AI features from concept, prototype, production, scaled adoption with KPIs and measurable ROI
Not a perfect fit?
Concerned you may not meet every requirement?
Vodafone is committed to creating an inclusive workplace where everyone can thrive.
If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply.
You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
BenefitsHybrid work model
Bonus on top of the gross salary
Meal voucher (Ticket Restaurant), additional to gross salary.
Adaptable working hours from Monday to Thursday, and an intensive schedule on Fridays
Intensive Summer Schedule during July and August
Up to 20 days per year of 100% remote work from other locations
Private Health and Life Insurance for employees
25 vacation days, plus December 24th and 31st off
Optional Pension Plan
Access to an online learning platform for continuous training
REF: **
VOIS Equal Opportunity Employer CommitmentVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves.
No form of discrimination is tolerated.
This includes, but is not limited to, discrimination based on race, colour, age, veter

📌 Product Manager, Saas (Orce)
🏢 Vodafone
📍 Orce