This position is at Hitachi The selection process will be entirely managed by Hitachi.
-- Location: (HE)Office_Madrid Job ID: HQ** Date Posted: **** Company Name: HITACHI ENERGY POLAND SP.
Z O.O. Profession (Job Category): Sales, Marketing single point of contact for technical/functional/product road-map queries; first line technical support; coach local teams on how to leverage from platform's functionality to drive service business.
Pre-sales support: -Host design-thinking/value co-development sessions; discover and analyze customer's needs/challenges; ideate RelCare enabled services to address customer's needs; advise optimal RelCare solution's set-up.
Sales support: -Prepare cost calculation; ensure technical, financial, contractual aspects of offers are appropriate; provide inputs for risk review; participate in preparing technical proposals; develop technical overviews and other attachments to the offers.
Customer relations and satisfaction:



-Participate in customer visits as keynote speaker, subject matter expert in the field of RelCare offering; develop RelCare presentations, technical whitepapers; provide content for brochures, web pages.
Processes and Tools: -Collaborate with relevant general teams on designing and implementing processes, procedures, policies, supporting tools related to RelCare offering to enforce best practices, lessons learned and increase productivity and quality.
Performance targets: -Develop RelCare opportunities' pipeline; ensure meeting RelCare budget.
People leadership: -Train and coach teams on RelCare enabled service agreements; encourages and support customer interactions; provides support and technical advice to colleagues and proactively share knowledge; provide feedback to product management team and R

📌 Global Sales Specialist (Madrid)
🏢 Hitachi
📍 Madrid