Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable integral money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life. The profile we are looking for is from a person who can offer formal attention, has a sense of urgency, and can work as a team with high orientation to the internal client. Main Functions
- User´s support: remote and on-site support.
- Microsoft System Administration: Medium level.
- Appreciate AZURE's knowledge.
- Manage Active Directory: manage user accounts, sec. groups, and distribution lists.
- Office 365 Apps and Exchange: Acknowledge to user email administration and manage O365 features.
- Give remote support and physical support to all stores in EMEA.
- Experience with ticketing system tools (Manage Engine and JIRA).




- Support and maintenance of users' computer equipment (PC, Laptops, Desktops, Printers, peripherals, and wires).
- Phone support for internal users.
- Incident Management (SLA).
- Acknowledge Network devices (medium level) (Routers, Switches, Firewall).
- Document incidents/Problems in Ria's store applications.
- Generate reporting | Impact analysis.
- Able to work in a fast-paced environment and analyze/troubleshoot complex problems.
- Update and manage Support and Incident tickets. Qualifications – External
- Title in system administration and network.
- Acknowledge an Infrastructure (Switches, Routers, Servers, Workstations, and Printers).
- Acknowledge microcomputing.
- Medium
- High English Level.
- Other technical skills desired.
- Networking.
- Understanding of TCP/IP.
- Assembly Telecom rack.
- Availability to give On-duty support and overtime.
- Time flexibility.
- High availability for Travel.

📌 IT Support Technician (Alcobendas)
🏢 Talantir
📍 Alcobendas