Please note that this opportunity requires relocation to our Luxembourg office.

About us
Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance . That means making financial services easy and accessible for over 6.5M users. What you'll be doing As our Investment Products Operations Specialist, you'll be a key member of this growing division within the Satispay Group, playing an instrumental role in driving our ambitious plans to expand the scope of this business. You'll join our Investment Products group in Luxembourg, reporting to the Head of Satispay's Investment Firm. Order Monitoring and Daily Triage : supervise the daily lifecycle of 10s of thousands of daily retail trades, taking over operational triage from product and engineering teams to resolve execution discrepancies, batch order exceptions, and failed settlements across partner networks Reconciliation & Discrepancy Management : Perform daily cash, position, and trade reconciliations between internal platform logs and external partner reporting to identify, track and resolve cash or unit discrepancies promptly Escalation & Engineering Liaison: Act as the operational bridge between Luxembourg finance and business operations and the Milan-based product and engineering teams,



translating systemic operational issues into functional requirements for platform improvements. Lead the operational setup, testing and launch workflows for upcoming retail investment products, including crypto assets, pension funds, robo-advisory offerings and more. 3-5 years in Fintech or Investment Operations. Solid background in wealthtech, retail brokerage, or investment management operations, with hands-on exposure to mutual funds, equities, ETFs, or crypto products. Growth & Licensing Ambition: Excited by the prospect of building an in-house investment operations function from scratch in Luxembourg as the firm expands its regulatory footprint. You are fluent in English, with knowledge of Italian considered a strong advantage. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. Health: private insurance for you and your family, psychological support with Serenis, mental health workshops. Stock Option Plan, meal vouchers, relocation support if you're moving countries. Growth and development: professional development programs, internal mobility, language courses with Preply. Flexibility: unlimited PTO, hybrid working policy*, versátil

working hours
. We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.

📌 Investment Products Operations Specialist (Madrid)
🏢 Satispay
📍 Madrid