Mandarin Oriental Ritz, Madrid is seeking a proactive Reservation Agent to join our Revenue & Reservations team. You will deliver accurate, guest-focused reservation services across channels, prepare tailored quotations, and manage bookings end-to-end in a luxury setting.
Collaborating with Front Office, Concierge, and Finance, you will ensure data accuracy, maximise revenue through upselling, and maintain detailed guest profiles for personalised pre-arrival experiences.
📌 Luxury Reservations Agent (Madrid)
🏢 Mandarin Oriental
📍 Madrid
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