ICC is seeking a Service Desk Technician to join the Unit for a 6-month contract, potentially extendable based on performance. The role supports Tier-1 ITSM operations, monitors infrastructure, and handles incidents, requests, and change-related tasks with a integral, shift-based schedule.
You will report to the Service Desk Head of Unit and work under supervision, contributing to policy updates, knowledge base improvements, and technical documentation. English fluency is required.