Field-basedProduct Support Specialist
¿Joint ReplacementMadridThe Job's MissionThe Stryker Product Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures (including robotic surgery with Mako).
This role will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence.
Additional responsibilities include working with the local sales team to coordinate training and events and managing day to day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers.
Providing support for MAKO robotic procedures, and manual joint replacement surgeries.
Providing theatre and wider HCP staff with training on Stryker products.
Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice.
Implementation of training, provision of instruments and implementation of new Stryker business.
This could include organizing and conducting training workshops and events for a broad customer group.
Observing customer needs and liaising with sales colleagues to follow up on and introduce new or additional Stryker products and/or support.
Developing an understanding of the local healthcare environment and regional strategy.
What you needMinimum

Qualifications:
Bachelor’s degree within the field of biomedical engineering, medical technology,



health sciences or Medical Certification (i.e.
Minimum 2 years of work experience as Product specialist, Clinical specialist, Nurse, or Biomedical engineer in the healthcare industryExperience in operating room is highly preferredFluency in Spanish and English is required (minimum C1 level in both languages).
MBA or Master’s degree within the field of biomedical engineering, medical technology, health sciencesExperience with clinical training and education programsDemonstrated knowledge of business administrative and clerical procedures and systems (e.g., 40% in SpainPresence in OR: 80%

What We Offer
Company Car.
As this is a field-based role with regular on-site meetings with customers, you will be provided with a customized company car including fuel card and all services.
MAKO Product Training.
To become a certified MAKO Product Specialist, you will complete a 6-month product training in English including co-travelling, surgery’s observation in the operating room and a final exam.
At Stryker

we offer
great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement.
Recognition of your performance.
At our company, outstanding individual and cross-functional team performance is rewarded.
Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and integral level.
Travel Percentage: NoneSummaryLocation: Alcobendas, SpainType: Full time

📌 Product Specialist Support (San Sebastián de los Reyes)
🏢 Stryker
📍 San Sebastián de los Reyes