Exeevo is looking for a Senior Support Engineer to join the team. Exeevo is a integral leader in customer relationship management (CRM) solutions, purpose-built for the Life Sciences industry. Our AI-powered, cloud-based platform unifies sales, marketing, medical, and service functions, enabling pharmaceutical, biotech, and medical device organizations to connect with stakeholders in transformative and innovative ways. Serving thousands of users across pharmaceutical and medical device companies globally, Exeevo has a strong international presence with offices in China, India, Europe, and North America About the Team: Our dedicated support team is the backbone of our commitment to an exceptional customer experience. We are a skilled and customer-focused group passionate about providing timely and effective solutions to our users. Serving as the go-to expert for the Microsoft Dynamics 365 CRM platform Providing in-depth support for Dynamics CRM entities, workflows, configurations, reporting, dashboards,



and security models Managing and prioritizing diverse support requests from a large user base with meticulous attention to detail. Troubleshooting and resolving incidents and problems via phone, email, and remote meetings within defined SLAs. Collaborating closely with engineering and product delivery teams to gain a deep understanding of product functionalities and project requirements. Potentially contributing to project management and support service management activities. ~5+ years of proven functional expertise in Microsoft Dynamics CRM ~ Bachelor's degree in any field, and preferably holding or currently pursuing Microsoft Dynamics CRM certifications ~ Demonstrated experience in user configurations and data import/export processes ~ Fundamental understanding of database technologies ~ Advanced proficiency in Microsoft Excel (formulas, pivot tables) #

📌 Engineer - Support Engineering (España)
🏢 Valsoft
📍 España