Build a career powered by innovations that matter At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible. We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing. Novanta is one integral team with over 26 offices located in The Americas, Europe and Asia-Pacific. You have found it with a culture that embraces teamwork, collaboration and empowerment. IT Support Specialist Position Overview We are seeking an experienced IT Support Specialist to join our team. The ideal candidate has a strong passion for supporting end users and a proven track record in IT support. In this role, you will provide technical support to a diverse group of internal customers, from frontline employees to senior managers. You will help ensure the smooth operation of IT systems and equipment, with a focus on efficiency, professionalism, and service tailored to the needs of each user. If you are passionate about IT support and eager to build hands‑on experience solving hardware, software, and application issues while delivering excellent customer service, we would love to hear from you. Troubleshoot and resolve hardware and software issues for end users at all levels of the organization, including executives. Perform hardware imaging, device deployments, and application updates. Support Windows 10/11, Microsoft 365,



and Exchange Online environments. Deliver responsive support to remote users to keep them connected and productive. Manage and resolve IT tickets through Jira Service Management ticketing system. 4+ years of IT support experience, preferably in a corporate environment. Proficiency with Microsoft 365 and Active Directory. Familiarity with help desk tools and basic networking concepts. Advanced English speaking skills, fluent Spanish (Catalan is a big plus) Strong problem-solving, organizational, and communication skills, with the ability to work effectively across different user groups. A customer‑focused, team‑oriented approach, with experience supporting senior managers and executives. Eligible to work legally in Spain (permanent residency/free access to the market). Experience with Microsoft Intune or Azure. Experience with Jira. Ability to lift and move IT equipment as needed. #We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy. Company Overview Solving complex challenges, delivering innovations that matter Novanta is a leading global supplier of core technology solutions that give medical, life science, and advanced industrial original equipment manufacturers a competitive advantage. This enables Novanta to engineer proprietary technology solutions that deliver extreme precision and performance, tailored to our customers' demanding applications.

📌 IT Support Specialist (Barcelona)
🏢 Novanta
📍 Barcelona